Guest & Staff Tools
Housekeeping, laundry, and guest requests that bill to the room automatically
Real-time room status, in-stay guest requests, and staff permissions that actually hold up on a shared device, not a generic checklist app bolted onto the PMS.
Housekeeping
Room status, cleaning assignments, and maintenance logging — tied directly to the reservation, with its own installable app so nobody's radioing to ask if 204 is ready.
Guest Hub
Guests request laundry or services in-stay; staff fulfill them; charges bill to the folio automatically — so nothing is forgotten at checkout.
Loyalty
Points earned on payment, linked to the guest's folio — accurate to what they spent, not a stamp card that never quite matches.
Staff & security roles
PIN-based access, custom roles, and a permission matrix that holds up on a shared tablet — so one device doesn't mean access to everything.
Mini-apps
Nuru Menu, Housekeeping, and Check-In as standalone installable apps. Same data as the full system, without asking every role to learn the whole POS.
Guest extras
Stay and service reviews, gift cards, and vouchers that redeem across the venue — collected in the same system, not lost in a WhatsApp thread.
Guest CRM & marketing
Filter guests by tier, spend, birthday, or how recently they visited — then invite the right people back, with profiles you can actually use.
Frequently asked questions
What can guests actually request through Guest Hub?
Laundry, services, questions, anything in-stay, sent directly to staff and billed to the room automatically once fulfilled.
Can different staff roles see different things?
Yes, custom roles and a permission matrix control exactly what each role can access.
Built to be genuinely affordable
Offline-first, multi-currency, and mobile money ready. Talk to us about your venue.