Laundry

Run laundry as a real department, not a line item nobody tracks

A pricing catalog, a walk-in counter, guest self-service requests, and folio billing, all in one place. Most hotel systems don't address laundry as an operational department at all.

Laundry is usually an afterthought in hotel software: a generic extra charge line with no pricing catalog, no status tracking, and no self-service path for the guest.

Nuru treats it as a real revenue centre. A guest requests a wash from their room, staff track it through status, and it bills to the folio automatically.

  • A real pricing catalog, not a guess

    Priced items, not a flat laundry fee that under- or over-charges depending on who's on shift.

  • Walk-in counter for staff, self-service for guests

    Front-of-house can log a walk-in order directly, or a guest can request it themselves through the Guest Hub.

  • Status tracked, not just billed

    Know what's washing, what's ready, and what's been collected, not just what's been charged.

  • Bills to the folio automatically

    No separate laundry ledger to reconcile by hand at checkout.

Guest Hub laundry status timeline
Built-in

Not a third-party bolt-on

Guest self-service

Requests via Guest Hub

Same folio

As rooms and F&B

Frequently asked questions

What can guests actually request?

A wash, ironing, or dry cleaning, priced from your own catalog, requested straight from their room through the Guest Hub.

Can guests request laundry without going through the front desk?

Yes, through the Guest Hub, requests come in directly and get billed to the room automatically once fulfilled.

Built to be genuinely affordable

Offline-first, multi-currency, and mobile money ready. Talk to us about your venue.