Board & Meal Entitlements
Track included meals at the till, not just on the folio after the fact
Board benefits built into the same POS your kitchen and front desk already use, so a guest's breakfast allowance is checked the moment they order, not reconciled the next morning.
A lot of systems treat included meals as an accounting line, posted to the folio on a schedule. Nuru treats it as something the till actually checks in real time.
The live check at the till works because the booking system and the till are the same system, sharing data directly, not a report passed between two separate products. Works either way: itemized credit, where guests order à la carte and anything past the allowance bills automatically, or flat allocation, where a buffet cover posts once per guest per meal period. Choose per meal period, per rate plan.
Checked at the order, not reconciled after
On itemized credit, a guest's included breakfast is verified the moment it's ordered, not discovered as a discrepancy days later.
Overages billed automatically
On itemized credit, go past what's included and the extra gets charged automatically, no manual judgment call from staff mid-service.
Flat allocation posting, handled for you
Choose flat allocation for a meal period and the buffet cover posts once per guest, without someone tallying room numbers against covers served.
One system, not a report handed to the kitchen
No separate meal-plan report the kitchen has to cross-check by hand against what's actually being served.
Overages billed automatically
Go past the allowance and the till flags the extra before send, so the charge posts without a mid-service judgment call.
Itemized credit (à la carte) setup
Per meal period, per rate plan: set Breakfast, Lunch, and Dinner to itemized credit when guests order à la carte against an allowance.
Entitlement check at the point of order
Overage billing, no manual step
Booking and till share the same data
Frequently asked questions
How does the entitlement check actually work?
Rooms and POS share the same live data, so a guest's included breakfast is checked the instant it's ordered.
Does this work for buffets, or only à la carte ordering?
Both. Itemized credit checks each order against the allowance and bills anything past it automatically. Flat allocation posts a fixed cover amount per guest per meal period, not tied to what they order. You choose per meal period on each rate plan.
What happens if a guest orders more than their entitlement?
On itemized credit, the overage is billed automatically at the point of order, not left for someone to catch on a report afterward. Flat allocation is a fixed cover, so ordering does not change the posted amount.
Can entitlements differ by rate plan or guest type?
Yes, allocations and service style are configured per rate plan and per meal period, so a bed-and-breakfast rate and a full-board rate can carry different entitlements.
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